Support

Something not working, a question, or you want a recording deleted for good? Email support@sympl.co.uk and a person reads it — not a bot. We reply as quickly as we can, and always within one month for anything covered by your data rights.

Is my data private? Yes. Your notes, recordings and tasks are scoped to your own account. No other user of Wherever Note can see them.

Does it work without signal? Yes. Capture in a lift, a basement or a field — it keeps what you said on the device and syncs the moment you’re back online.

How do I delete a voice recording for good? Deleting a note in the app hides it, but the recording behind it isn’t erased automatically yet. Email us and we’ll erase it — see our privacy notice for the full detail.

Is it free? Yes, personal accounts are free today. See our terms of use for what that covers.